Privacy policy for plample for Amazon

• We don't sell your information, show you ads or use your information for advertising.
• The extension only runs on Amazon (amazon.co.uk and amazon.com) and on plample's own sign-in pages. It doesn't read other websites or your browsing history.
• It never reads your Amazon account details, addresses, orders or payment details.
• Most of it works without an account. You only need to sign in (with Google) for AI summaries, comparisons, checking other shops, syncing your cart and sale alerts.
• Our usage statistics are anonymous and never include anything you type.

On Amazon product and search pages, the extension reads what the page shows: product titles, prices, ratings, reviews, seller names and pictures. It uses them to hide sponsored results, label reviews and fill in the plample side panel.

If you choose "Import my Amazon basket", it reads the products in your Amazon basket (name, price and picture) to copy them into your plample cart. If you choose "Add to Amazon basket", it presses Amazon's own Add to basket button for you, inside your own Amazon session. Amazon handles the rest, including any questions it asks, such as whether you want protection cover.

The extension keeps these in Chrome's storage on your computer: your settings (including your postcode or ZIP code, if you add one), your plample cart and notes while you're signed out, the products you track, recent "Find it elsewhere" results (for 24 hours), and a random ID used for anonymous statistics. Removing the extension deletes all of it.

• Prices.When you open an Amazon product page, the extension sends us the product's ASIN (Amazon's product code), the store, the price and the currency. We use these to build price history. Nothing that identifies you is sent with them.
• Review checks.To check whether a product's reviews look genuine, the extension sends us the product's details and the reviews shown on the page. The result is stored against the product for 24 hours. We use your IP address for up to an hour, in memory only, to stop the service being overloaded, and we don't save it.
• Price history.Which product you're looking at, so we can show its price chart.

Sign-in uses your Google account through Clerk, our sign-in provider. We store your email address and your Clerk account ID. Clerk also holds your name and profile picture from Google, which the extension shows in its menu.

While you're signed in, we also store:

• your plample cart: each product's ASIN, title, price and picture, when you added it, its place in the list and any notes you write;
• the products you track, and the brands, sellers, categories and products you watch, with the price drop you want to hear about;
• whether you turned on sale alert emails and when, the price drops we've found or emailed you about, and a code for your unsubscribe link.

We use this to sync your cart between your devices and to send the alerts you ask for. We share it only with the services listed below that do this work for us.

When you ask for an AI summary, we send the product's details and reviews, and anything you typed into "What are you looking for", to OpenAI, which writes the summary. OpenAI doesn't use information sent through its API to train its models.

When you compare products, we send their details, their review check results, what you typed into "What are you looking for" and your notes on those products to OpenAI and to TypeSafe's Jev model, which we reach through Vercel's AI Gateway. Jev picks the best match, and OpenAI writes the explanation. Please keep personal details out of your notes and out of "What are you looking for".

"Find it elsewhere" searches Google Shopping through Bright Data, using the product's title. If you've added a postcode or ZIP code, we send it to postcodes.io (UK) or Zippopotam.us (US) to find your area, and the search uses your postcode district (such as "BA2") or that area's map coordinates. We keep the results, with the postcode they were for, for 6 hours so the same search isn't run twice. They aren't linked to your account.

If you watch every shop selling a product, we check that product's shops once a day and keep their prices. That record is about the product, not about you.

We only email you if you turn sale alerts on. Resend sends the emails for us, so it receives your email address and what's in each email. Every email has a one-click unsubscribe link, and you can also turn alerts off in the extension's settings.

The extension sends anonymous usage events to Google Analytics so we can see which features people use and fix the ones that don't work. Events cover things like products viewed on Amazon, products added to your Amazon basket or plample cart, prices tracked, watches added, comparisons run and which parts of the side panel you open. An event can include a product's ASIN, title, price and brand, and which Amazon store it's on.

Events are tied to a random ID made when you install the extension, not to your plample account, your email or your Amazon account. The only location sent is your country, which the extension works out from your browser's time zone or language, never your postcode or address. We never send anything you type: notes, review searches, "What are you looking for" and your postcode all stay out.

Google receives your IP address with each event, as it would with any web request, but Google Analytics doesn't log or store IP addresses. We send the events with advertising personalisation turned off, and Google Analytics keeps them for up to 14 months.

• Clerk, for sign-in.
• Google, for sign-in (through Clerk) and Google Analytics.
• OpenAI, for AI summaries, comparison explanations and choosing what to check when comparing.
• Vercel's AI Gateway and TypeSafe, for the Jev comparison model.
• Bright Data, for Google Shopping searches and daily prices from other shops.
• Keepa, for Amazon price history and deals. It only receives product codes.
• postcodes.io and Zippopotam.us, to turn a postcode or ZIP code into an area.
• Resend, for sale alert emails.
• Render, which hosts our servers in Frankfurt, Germany, and Supabase, which hosts our database.

Each one gets only what it needs for its part of the job. We don't sell personal information or share it for advertising.

• On your computer: until you delete it or remove the extension. "Find it elsewhere" results expire after 24 hours.
• Your account, cart, notes, watches and alerts: for as long as you have an account. Ask us to delete your account and we'll delete all of it within 30 days.
• Price records: kept to build price history. They're about products and don't identify anyone.
• Review check results: 24 hours. Shop search results: 6 hours.
• Usage statistics: up to 14 months, in Google Analytics.

Under UK data protection law (UK GDPR), we use your account information to provide the service you signed up for, and we send sale alert emails because you agreed to them. We collect anonymous usage statistics and price records because we have a legitimate interest in improving plample and keeping price history accurate.

You can ask us for a copy of the information we hold about you, or ask us to correct it, delete it, stop using it or send it to you in a format you can take elsewhere. To do any of these, or to delete your account, email us at contact@plample.com from the email address you signed in with. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

• Access to amazon.co.uk and amazon.com, to read products and hide ads as described above.
• Storage, to keep your settings and cart on your computer.
• Side panel, to show plample beside the Amazon page.
• Tabs, to know which Amazon page the side panel is describing and to open product pages for you.
• Cookies, to pick up your plample sign-in from plample.com.
• Access to plample's servers and our sign-in provider, to sign you in and sync your cart.

plample for Amazon isn't meant for children under 13, and we don't knowingly collect information from them. If you think a child has given us information, email contact@plample.com and we'll delete it.

plample's use of information received from the extension complies with the Chrome Web Store User Data Policy, including its Limited Use requirements.

If the extension starts handling information differently, we'll update this page and the date at the top before the change goes out. Questions about this policy are welcome at contact@plample.com or on our contact page.